Responsive recruiter

Benefits:

Overtime Opportunities
401(k)
Competitive salary
Opportunity for advancement
Paid time off
Training & development

Summary

Are you a self-motivated, well organized office professional? Do you enjoy helping others?

As a Job File Coordinator you will assist with scheduling assessment of the work that would need to be completed. You will also work as a liaison for the customer to identify project requirements and specifications as well as administer and organize projects and support teammates.

We have a sincere drive toward the goal of helping make fire and water damage “Like it never even happened!”

We are a family owned, and veteran ran company with a welcoming and energetic culture.

Responsibilities

Dispatch and schedule restoration teams to incoming leads and projects
Review and maintain scheduling so that appropriate teams are routed accordingly
Perform detailed and accurate data entry
Receive incoming calls about past services, follow-ups on current projects, general inquiries about business, and other routine communications
Responsible for clear and efficient project communication with customers, Managers, Crew Chiefs and Technicians.
Daily project(s) oversight to include monitoring status, audit, and work-in-progress
Review and validate job site documentation
Work closely with Project Managers to ensure thorough and accurate project documentation from beginning to end
Collaborate and assist with other departments, as needed

Requirements

Minimum of 2 years of customer service and/or office-related experience
Knowledgeable and comfortable working with various computer programs
Strong work ethic
Honest and accountable
Strong oral communication skills
High School diploma/GED preferred
Ability to multitask while recording accurate details
Knowledge of our geographical area preferred
Valid driver's license

Physical and Work Environment Requirements

Occasionally – Lifting files, opening file cabinets, bending and standing
Constant – Sitting and typing

Normal Working Hours, Additional Working Hours, and Travel Requirements

This is a full-time position working hours varying between 7:00am-7:00pm, Monday–Friday, minimum of 40 hours per week. This position may require longer hours and flexibility in hours may be needed depending upon the business needs.

Compensation: $18.00 - $20.00 per hour

Picture yourself here fulfilling your potential.

At SERVPRO^®, you can make a positive difference in people’s lives each and every day! We’re seeking self-motivated, proactive, responsible, and service-oriented teammates to join us in our mission of helping customers in their greatest moments of need by repairing and restoring homes and businesses with an industry-leading level of service. With nearly 2,000 franchises all over the country, finding exciting and rewarding SERVPRO^® career opportunities near you is easy! We look forward to hearing from you.

All employees of a SERVPRO® Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO® Franchise. SERVPRO® Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Franchisor, LLC, in any manner whatsoever.

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